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Set up custom categories

Learn how to set up and manage Custom Categories to organise your activities, rentals and accommodation. This guide covers creating and editing categories, customising images and display order, assigning products, and enabling categories on your widget.

Through custom categories you can allow a customer to easily find and click through to the right product (activity, rental or accommodation) on your widget. With clear, focused options to choose from, customers are more likely to go on to book.

First you will need to enable the Custom Categories app by going to Toolset -> Apps -> Custom categories -> Enable. From here you can create your first custom category when editing an activity or rental. Add a Category name and select '-Create New-' from the drop-down menu.

Once you have a number of categories created you can edit the order they appear on the widget and also customise the photo.

To do this go to: Toolset -> Widget -> Categories -> Edit (on the category you would like to edit), from here you have a number of options.

  1. Add a custom image, or leave this blank and we'll use an image from the activities within the category
  2. Edit the category name
  3. Ordering: categories with a higher number appear higher up the list
  4. Select the activities, rentals or accommodation to include (they can be added to more than one category). This allows you to tick the products to display without having to go into each product setup
  5. Click 'Save category'

Lastly, you'll want to enable your new custom categories on your widget. 

To do this go to: Toolset -> Widget -> My Widgets -> Primary (or the widget that you are adding categories to) -> 4. Product categories. Select 'custom categories'. Tick the categories that you would like to include, and press 'Save'. 

Helpful tips: 

  • When setting up your custom categories, think about what headlines make sense to your customers to find what they're looking for quickly. Perhaps it's splitting it out between different types of activity, by adult / children's activities, or by level of experience (beginner, improver and advanced)

  • As and when you create a new product, remember to add it to a custom category 

  • Any uncategorised products will show under Toolset -> Widget -> Categories -> "Uncategorised products" (you'll see it at the bottom of the list) 

  • Your changes may not show on your website straight away. To reload the page, click 'View' on the top menu bar and then 'Reload' to see the latest version

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