--- title: Your eola quickstart guide description: Get started with eola using our step-by-step setup guides. Find everything you need to configure your account, personalise your platform and start taking bookings. --- [Skip to content](https://help.eola.co/your-guide-to-getting-started#main-content) English Show submenu for translations ![eola](https://help.eola.co/hs-fs/hubfs/eola-logo-web.png?width=109&height=40&name=eola-logo-web.png) Open main navigation Close main navigation - English Show submenu for translations - [Contact us](mailto:help@eola.co) [Contact us](mailto:help@eola.co) How can we help you? - There are no suggestions because the search field is empty. 1. [Help Centre](https://help.eola.co/?hsLang=en) 2. [Getting started](https://help.eola.co/getting-started?hsLang=en) # Your eola quickstart guide ## Get started with eola using our step-by-step setup guide. Find everything you need to configure your account, personalise your platform and start taking bookings. Welcome to eola! We're so pleased to have you on board. By choosing eola, you've joined hundreds of activity centres across the UK that trust our platform to power their bookings and grow their businesses. Better still, you'll be showcasing your experiences to a community of around 1 million adventure enthusiasts, all looking for their next great experience. We like to think eola is intuitive and easy to use, but if you'd like a little extra guidance, you're in the right place. This guide brings together everything you need to get your account set up, personalise your platform and prepare to start taking bookings. Work through the guides below at your own pace, and you'll be up and running in no time. New to eola? Start with [**a quick tour of your Dashboard**](https://help.eola.co/find-your-way-around-your-dashboard?hsLang=en). 1\. [**Get your account verified by eola**](https://help.eola.co/get-your-eola-account-verified?hsLang=en), so you can take payments and send emails to your customers 2\. **[Verify your account details with Stripe](https://help.eola.co/verify-your-account-with-stripe?hsLang=en)**, our payment processor (you'll need to do this to begin receiving payments from us)  3\. Familiarise yourself with **[our App Store](https://help.eola.co/use-the-eola-app-store?hsLang=en)**, and add or request any functionality that will be helpful to your business  4\. **[Personalise your centre settings](https://help.eola.co/personalise-your-centre-settings?hsLang=en)** to build trust with potential customers  5\. Add your own policies (**[cancellation policy](https://help.eola.co/set-up-your-cancellation-policy?hsLang=en)**, **[disclaimers](https://help.eola.co/create-a-disclaimer?hsLang=en)** and **[question packs](https://help.eola.co/create-a-question-pack?hsLang=en)**) for your complete peace of mind 6\. Set up your [**on-site resources**](https://help.eola.co/create-resources-for-your-outlet?hsLang=en) to manage your kit and prevent over-booking (just ask our team to switch Resource management on for you) 7\. [**Create your first activity!**](https://help.eola.co/create-an-activity?hsLang=en)Then [**add times to your calendar**](https://help.eola.co/add-times-to-your-calendar?hsLang=en) so customers can book it. 8\. **[Add rentals](https://help.eola.co/create-a-rental?hsLang=en)**, for kit that doesn't require an instructor on hand  9\. Create [**credit vouchers**](https://help.eola.co/create-a-credit-voucher?hsLang=en) and **[class passes](https://help.eola.co/create-a-class-pass?hsLang=en)** to drive even more revenue your way  10\. Add **[memberships](https://help.eola.co/create-a-membership?hsLang=en)** (our team will switch these on for you), and let your community build your repeat bookings  11\. Finish **[setting up your widget](https://help.eola.co/personalise-your-widget?hsLang=en)**, and [**add the widget to your website**](https://help.eola.co/add-your-widget-to-your-website?hsLang=en). Then run through our [**launch checklist**](https://help.eola.co/before-you-go-live-your-launch-checklist?hsLang=en) before you go live. 12\. **[Add your team](https://help.eola.co/add-a-team-member?hsLang=en)** to your account 13\. For more guidance on how to make the best use of eola, check out the full range of help guide articles available via [**our Help Centre**](https://help.eola.co/?hsLang=en) 14\. Join our community! Chat with other partners via our exclusive **[Partner Facebook Group](https://www.facebook.com/groups/eolacommunity)** 15\. Meet Ellie, your platform chatbot. You'll find her under 'Chat with support' in your Dashboard sidebar, ready to answer your questions and point you in the right direction, day or night 16\. Check out our [Academy pages](https://eola.co/academy)for tips and tricks to help you get even more from eola 17\. Meet our team! Say hey at [help@eola.co](mailto:help@eola.co)and we'll be happy to help if you need anything   **A few terms you'll see as we move through the guides...** As you start using eola, you'll come across a few terms we use to describe different parts of the platform. Here's a quick introduction to some of our most common eola jargon: **Product:** the general term we use for anything you sell through eola. Activities, rentals, memberships and accommodation are all types of products. **Activity:** a product or experience you sell that can have multiple customers booked onto the same time slot.  **Apps:** additional features and tools within eola that you can enable to help you run your business and get more from your platform.  **Dashboard:** the first page you see when you log in to eola. When our guides ask you to navigate somewhere, we'll usually start  from the Dashboard. **Rentals:** physical equipment that customers can hire for a set period of time, with the option to offer different pricing for longer hire periods. **Resources:** anything you need to manage availability or capacity, from equipment and instructors to spaces or other limits. Linking resources to your activities and rentals can help you manage your availability automatically. **Widget:** your online booking experience. It's the Book Now button or booking interface added to your website, where customers can browse your products, choose their options and make a booking.   **Helpful tips:**  - We find setup is best done from the sofa, with a cup of tea and plenty of snacks! Set aside a little uninterrupted time and you'll be up and running before you know it - If you can't see an app or feature mentioned in our guides, it may be one our team switches on for you. Just email help@eola.co and we'll get you set up. - You don't have to complete everything in one sitting. Come back to these guides whenever you're ready - your progress will be saved as you go - Still need a hand? Our team is always happy to help. Email help@eola.co for tailored support with getting your account set up - [Getting started](https://help.eola.co/getting-started?hsLang=en) - [Activities & features](https://help.eola.co/activities-features?hsLang=en#main-content) - [Activities](https://help.eola.co/activities-features?hsLang=en#activities) - [Rentals](https://help.eola.co/activities-features?hsLang=en#rentals) - [Resources](https://help.eola.co/activities-features?hsLang=en#resources) - [Bookings & availability](https://help.eola.co/bookings-availability?hsLang=en#main-content) - [Your calendar](https://help.eola.co/bookings-availability?hsLang=en#your-calendar) - [eola Marketplace](https://help.eola.co/eola-marketplace?hsLang=en) - [Memberships](https://help.eola.co/memberships?hsLang=en) - [Vouchers, passes & discount codes](https://help.eola.co/vouchers-passes-discount-codes?hsLang=en#main-content) - [Credit vouchers](https://help.eola.co/vouchers-passes-discount-codes?hsLang=en#credit-vouchers) - [Class passes](https://help.eola.co/vouchers-passes-discount-codes?hsLang=en#class-passes) - [Discount codes](https://help.eola.co/vouchers-passes-discount-codes?hsLang=en#discount-codes) - [Account & billing](https://help.eola.co/account-billing?hsLang=en#main-content) - [Your Payouts](https://help.eola.co/account-billing?hsLang=en#your-payouts) - [Your Widget](https://help.eola.co/account-billing?hsLang=en#your-widget) - [Centre Settings](https://help.eola.co/account-billing?hsLang=en#centre-settings) - [Your Policies](https://help.eola.co/account-billing?hsLang=en#your-policies) - [Team & Permission Sets](https://help.eola.co/account-billing?hsLang=en#team-permission-sets) - [Leaving eola](https://help.eola.co/account-billing?hsLang=en#leaving-eola) - [Troubleshooting](https://help.eola.co/troubleshooting?hsLang=en#main-content) - [I am having a problem](https://help.eola.co/troubleshooting?hsLang=en#i-am-having-a-problem) - [A customer is having a problem](https://help.eola.co/troubleshooting?hsLang=en#a-customer-is-having-a-problem) [![eola](https://help.eola.co/hs-fs/hubfs/eola-logo-web-1.png?width=87&height=32&name=eola-logo-web-1.png "eola")](https://help.eola.co/?hsLang=en) [mailto:help@eola.co](mailto:help@eola.co) Copyright © 2026, eola