---
title: Understand 'Needs you' on your Dashboard
description: Find out what appears in Needs you on your Dashboard home page, why each item shows and what to do to clear it.
---

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# Understand 'Needs you' on your Dashboard

## Find out what appears in 'Needs you' on your Dashboard home page, why each item shows and what to do to clear it.

'Needs you' makes sure nothing important slips through the cracks. Rather than remembering to check different parts of your Dashboard, everything that needs your attention is gathered in one place, most urgent first, so you can see straight away what to deal with and get back to running your day.

It sits on your Dashboard home page, next to your day book, and covers things like finishing setting up your account or giving Stripe, eola's payment provider, some extra details. Each item has a button that takes you straight to the right place, so most things take a couple of clicks.

When there's nothing to do, it says 'Nothing waiting on you'. Items clear themselves once they're done, so there's nothing to tick off.

**How 'Needs you' is ordered**

The number next to the title shows how many items are waiting, and the most urgent come first. The top three items show up, but you can select 'Show more' to see the rest.

**What you might see**

- **Get ready to take bookings:** while you're setting up, a checklist shows how far along you are, for example 2/4. The steps are to create your first activity, set up payments with Stripe, add a bank account and add photos to your activities, and the button takes you to the next one. Once the first three are done you're ready to take bookings and the checklist makes way for other items
- **Stripe needs more details:** Stripe sometimes asks for more information to keep your payments running. Needs you shows the date Stripe needs it by, or 'now' once that date has passed. Click 'Add details' to complete it
- **Update your details for new regulations:** Stripe may ask some accounts to update their details to meet new regulations. Click 'Update details' to keep taking payments
- **Your password was in a data breach:** if your password has appeared in a known data breach elsewhere online, we'll let you know so you can change it and keep your bookings safe. This one is personal to you, so only you see it
- **Add photos to your activities:** activities with photos get booked more, so we'll remind you if any are missing. Click 'Add photos' to add them
- **Choose your eola plan:** if you're happy as you are, there's nothing you need to do and you'll stay as you are. Click 'Compare plans' to see your options for eola plans, and the item clears once a choice has been made

**While we're approving your account**

Our team approves every new account before it goes live. Until then, a note at the bottom of Needs you says 'We're approving your account'. You can set up and test everything in the meantime, and customer emails and card payments switch on once you're approved. If you need it sooner, contact our team at [**help@eola.co**](mailto:help@eola.co) and we'll be happy to help.

**What your team sees**

Team members with owner access see all notifications, plus any that are personal to them. Team members with basic and instructor permissions only see items about their own account, such as a password alert, so they're not asked to sort out things like payments.

**Helpful tips:**

- Glance at 'Needs you' when you log in and deal with any red items first
- Complete Stripe items as soon as they appear, so your payments and payouts keep running smoothly
- If you're not sure what Stripe is asking for, contact us at [**help@eola.co**](mailto:help@eola.co)
- Your day book is right next to 'Needs you', so one look covers what's on today and what's waiting on you

**Related guides**

- [Understand your day book](https://help.eola.co/understand-your-day-book?hsLang=en)
- [Verify your account with Stripe](https://help.eola.co/verify-your-account-with-stripe?hsLang=en)
- [My Dashboard is asking me to re-verify my details with Stripe](https://help.eola.co/my-dashboard-is-asking-me-to-re-verify-my-details-with-stripe?hsLang=en)

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