---
title: Set a minimum term and notice period on a membership
description: Learn how to add a minimum term and notice period to a membership price plan, what your members see, and how eola works out when a membership ends.
---

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# Set a minimum term and notice period on a membership

## Learn how to add a minimum term and notice period to a membership price plan, what your members see, and how eola works out when a membership ends.

A minimum term and a notice period help you keep members through the quieter months, and give you more warning when someone wants to leave. You can add either or both to any continuous (rolling) membership price plan.

Members see the terms clearly before they buy, and when they cancel, eola works out their end date and emails it to them, so there's nothing for your team to calculate.

**What the terms mean**

- **Minimum term:** the fewest payments a member makes before their membership can end, from 2 up to a year's worth
- **Notice period:** how many days' notice a member gives when they cancel

**Add a minimum term or notice period**

Terms belong to a price plan and are set when you create it. To add a price plan to an existing membership, go to Products -\> Memberships, open the membership and select 'Add a price plan'. If you're creating a new membership, select 'Continue to pricing' after adding its details.

1. Give the plan a nickname, such as 'Adult monthly'
2. Enter the price and any sign-up fee
3. Choose 'Continuous' and pick the payment interval: weekly, monthly or annually
4. Fill in 'Minimum term (payments)', 'Notice period (days)', or both. Leave either blank if you don't need it
5. Check the summary at the bottom, then select 'Create price plan'

The summary spells out the terms so you can check them, for example: “Members will pay £30 every month, for at least 6 months (£180.00 in total), and give 30 days' notice to cancel.”

**What your members see**

- **Before they buy:** the membership page and basket show the plan's terms, such as “Minimum term: 6 months, £180.00 in total” and “30 days' notice to cancel”. The total includes any sign-up fee
- **In their eola account:** the date their commitment ends and how much notice they need to give
- **Before each payment:** their renewal reminder tells them the last day they can cancel to avoid that payment, and whether it's part of their minimum term

**When a member cancels**

Members can give notice from their eola account at any time. Their membership ends at the end of the first paid period after their notice has run out and their minimum term is over. Any payments due before then are still taken, and they can keep using their membership until it ends. They're emailed the end date straight away.

For example, on a monthly plan with a six-month minimum term, a member who joins on 1 December and cancels in February pays six times, from December to May, and their membership ends on 1 June.

Your team can still end any membership whenever you need to, whatever the plan's terms, either now or at the end of the current period, with or without a refund. The member is emailed the end date either way.

**Good to know**

- A plan's terms stay fixed once it's created, so members always keep the terms they agreed to. To offer different terms, create a new price plan
- Adding a plan with a term doesn't change the plans your current members are on
- A free trial doesn't count towards the minimum term. The term starts with the first paid period

**Helpful tips:**

- A minimum term works well for memberships people buy in January, so New Year sign-ups stay with you into the spring
- You can offer a plan with a term alongside one without, if you'd like to give members the choice
- Use the summary at the bottom of the plan to double-check the total before you save it
- Read more on the eola academy: [New: keep members longer with a minimum term and notice period](https://eola.co/academy/memberships-minimum-term-and-notice-period)

**Related guides**

- [Create a membership price plan](https://help.eola.co/create-a-membership-pricing-plan?hsLang=en)
- [Cancel a membership](https://help.eola.co/cancel-a-membership?hsLang=en)
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