---
title: Moving to eola from another booking system
description: Find out what to do when you move to eola from another booking system, including your products, members and existing bookings.
---

[Skip to content](https://help.eola.co/moving-to-eola-from-another-booking-system#main-content)

English

Show submenu for translations

![eola](https://help.eola.co/hs-fs/hubfs/eola-logo-web.png?width=109&height=40&name=eola-logo-web.png)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- [Contact us](mailto:help@eola.co)

[Contact us](mailto:help@eola.co)

 How can we help you?

- There are no suggestions because the search field is empty.

1. [Help Centre](https://help.eola.co/?hsLang=en)
2. [Getting started](https://help.eola.co/getting-started?hsLang=en)

# Moving to eola from another booking system

## Find out what to do when you move to eola from another booking system, including your products, members and existing bookings.

Moving to a new booking system is a big step, and we're here to make it as smooth as possible. Here's what to think about, and how our team can help you bring your members and bookings across.

**Set up your products**

Start by setting up your activities, rentals and memberships in eola, using our [quickstart guide](https://help.eola.co/your-guide-to-getting-started?hsLang=en). Most partners find it helpful to set everything up before switching their website's booking links over.

**Bring your members across**

If you have existing members who pay through your old system, our team can import them onto your eola memberships for you. Each member is set up with the date their next payment is due, so they won't be charged twice. To get started, send us a list with:

- Each member's name and email address
- The membership and price plan they're on
- The date their current membership period ends
- Any notes, such as members who are paid externally

Free memberships, such as staff memberships, can be set up by you directly.

**Existing bookings**

If you have upcoming bookings in your old system, let us know how many you have and when they're for, and we'll talk you through the best way to bring them across.

**Choose your switch-over date**

Pick a date when you'll stop taking bookings on your old system and start taking them through eola. Update your website buttons, social media and listings to your eola widget on that day.

**Good to know**

- Your account needs to be verified by our team before you can take card payments, so start your setup early
- Members who already have an eola account are matched to it using their email address

**Helpful tips:**

- Choose a switch-over date in a quieter part of your season
- Let your customers and members know about your new booking system before you switch
- Contact our team at [**help@eola.co**](mailto:help@eola.co) as early as possible so we can plan your move with you

**Related guides**

- [eola | Your guide to getting started...](https://help.eola.co/your-guide-to-getting-started?hsLang=en)
- [Create a membership](https://help.eola.co/create-a-membership?hsLang=en)
- [Add your widget to your website](https://help.eola.co/add-your-widget-to-your-website?hsLang=en)

- [Getting started](https://help.eola.co/getting-started?hsLang=en)
- [Activities & features](https://help.eola.co/activities-features?hsLang=en#main-content)

    - [Activities](https://help.eola.co/activities-features?hsLang=en#activities)
    - [Rentals](https://help.eola.co/activities-features?hsLang=en#rentals)
    - [Resources](https://help.eola.co/activities-features?hsLang=en#resources)
- [Bookings & availability](https://help.eola.co/bookings-availability?hsLang=en#main-content)

    - [Your calendar](https://help.eola.co/bookings-availability?hsLang=en#your-calendar)
- [eola Marketplace](https://help.eola.co/eola-marketplace?hsLang=en)
- [Memberships](https://help.eola.co/memberships?hsLang=en)
- [Vouchers, passes & discount codes](https://help.eola.co/vouchers-passes-discount-codes?hsLang=en#main-content)

    - [Credit vouchers](https://help.eola.co/vouchers-passes-discount-codes?hsLang=en#credit-vouchers)
    - [Class passes](https://help.eola.co/vouchers-passes-discount-codes?hsLang=en#class-passes)
    - [Discount codes](https://help.eola.co/vouchers-passes-discount-codes?hsLang=en#discount-codes)
- [Account & billing](https://help.eola.co/account-billing?hsLang=en#main-content)

    - [Your Payouts](https://help.eola.co/account-billing?hsLang=en#your-payouts)
    - [Your Widget](https://help.eola.co/account-billing?hsLang=en#your-widget)
    - [Centre Settings](https://help.eola.co/account-billing?hsLang=en#centre-settings)
    - [Your Policies](https://help.eola.co/account-billing?hsLang=en#your-policies)
    - [Team & Permission Sets](https://help.eola.co/account-billing?hsLang=en#team-permission-sets)
    - [Leaving eola](https://help.eola.co/account-billing?hsLang=en#leaving-eola)
- [Troubleshooting](https://help.eola.co/troubleshooting?hsLang=en#main-content)

    - [I am having a problem](https://help.eola.co/troubleshooting?hsLang=en#i-am-having-a-problem)
    - [A customer is having a problem](https://help.eola.co/troubleshooting?hsLang=en#a-customer-is-having-a-problem)

[![eola](https://help.eola.co/hs-fs/hubfs/eola-logo-web-1.png?width=87&height=32&name=eola-logo-web-1.png "eola")](https://help.eola.co/?hsLang=en)

<https://www.facebook.com/eolaofficial/?locale=en_GB> <https://www.instagram.com/eolaofficial/> <https://www.linkedin.com/company/eola/> <https://eola.co/academy> [mailto:help@eola.co](mailto:help@eola.co)

Copyright © 2026, eola