Your eola payouts

When a customer makes a booking through eola, any payments they make are securely processed to eola. The payments are then collated and paid out to your nominated bank account in one transaction, on a nominated day each week. 

You can view your previous payouts using the payout report. You can find this by going to  Reports -> Payouts.

From here, you'll be able to see details of each payout, including the amount paid, the date it was processed and the transactions included within it. To view a payout report, click the '>' arrow on the right. The report will be emailed to you. 

At the top of the report dashboard, you'll also be able to view the amount available that will be paid out to you on your next payout date. 

If you're expecting a payout that hasn't arrived yet, or if the payout amount differs to what you expected, please contact help@eola.co and our team will be happy to help you. 

Helpful tips:

• Ensure your bank account details are up to date to avoid delays receiving your payouts

• Payouts are made to the bank account registered at the time of joining eola (unless updated since) 

• Keep a record of your payout history to help reconcile your accounts

• If you need to update your bank details, follow our Update Bank Account Details help article before your next payout is due