---
title: Find, view and resend an invoice
description: Learn where to find any invoice you've raised, how to view or download it, and how to send it to your customer again.
---

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2. [Payments & payouts](https://help.eola.co/payments-payouts?hsLang=en)
3. [Invoices](https://help.eola.co/payments-payouts?hsLang=en#invoices)

# Find, view and resend an invoice

## Learn where to find any invoice you've raised, how to view or download it, and how to send it to your customer again.

Need a copy of an invoice for your records, or has your customer asked for it again? Every invoice you raise stays in eola, so you can find it, view it and send it again in a couple of clicks.

**Find an invoice**

There are a few ways to find an invoice, depending on what you know:

- **Reports -\> Invoices:** lists every invoice with its number, status, customer and amount. Hover over a row and select the arrow at the end to open the invoice
- **On the booking:** open the session in your calendar. Next to the customer's name you'll see 'Paid: Not Yet (unpaid invoice)'. Select 'unpaid invoice' to open it
- **On the customer:** search for the customer and open the Unpaid tab to see their invoiced bookings that are waiting for payment

**View or download an invoice**

Open the session and select the payment status next to the customer's name, such as 'Not Yet'. This opens the purchase, where the **Invoice** section shows the invoice number, status and total, with two options:

- **View invoice online:** opens the page your customer pays on, showing the amount, due date, payment history and anything still to pay
- **Download PDF:** saves a copy of the invoice

The purchase also shows each line item, any payments or refunds, and a timeline of when the invoice was created.

**Resend an invoice**

1. Open the session in your calendar
2. Select 'Manage', then 'Comms'
3. Under 'Resend invoice', choose the organiser
4. Select 'Resend'

The invoice is sent to the email address on the booking. If that email address needs changing, contact our team at [**help@eola.co**](mailto:help@eola.co) and we'll update it for you.

**Good to know**

- You can also copy the address of the online invoice and send it to your customer yourself, which is handy if their finance team asks for the link
- Invoices that have been cancelled show as Void and can no longer be paid

**Helpful tips:**

- Add the PO number column in Reports -\> Invoices to find invoices by your customer's reference
- Download a PDF before you email your customer, so you have a copy to attach if needed
- Ask your customer to check their junk folder before you resend

**Related guides**

- [Understand the Invoices report](https://help.eola.co/understand-the-invoices-report?hsLang=en)
- [Send an invoice](https://help.eola.co/send-an-invoice?hsLang=en)
- [Download a report](https://help.eola.co/download-a-report?hsLang=en)

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