---
title: Check customers in with a QR code
description: Learn how to add a QR code to your booking emails so you can check customers in with a quick scan when they arrive.
---

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# Check customers in with a QR code

## Learn how to add a QR code to your booking emails so you can check customers in with a quick scan when they arrive.

Adding a QR code to your booking confirmation emails makes arrivals quicker. Customers show their email, you scan the code and they're checked in.

You'll need the Check-in app switched on first.

**Turn on QR code check-in**

Go to Toolset -\> Widget -\> Widget settings and, under Customer Experience, select 'Enable QR code check-in'. From then on, your booking confirmation emails include a QR code.

**Scan a customer's code**

1. Ask the customer to show their booking confirmation email
2. Scan the QR code with your phone or tablet camera, or with a desktop scanner
3. The customer is checked in

You'll need to be signed in to your eola account to scan and check customers in.

**Helpful tips:**

- Remind customers to bring their confirmation email, on their phone or printed
- Use a desktop scanner if you check in lots of customers at once
- You can still check customers in manually from the booking page if they don't have their email to hand

**Related guides**

- [Set up check-in](https://help.eola.co/set-up-check-in?hsLang=en)
- [Use a desktop scanner for check-in](https://help.eola.co/use-a-desktop-scanner-for-check-in?hsLang=en)
- [Understand your customer emails and reminders](https://help.eola.co/understand-your-customer-emails-and-reminders?hsLang=en)

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