---
title: Add review links to your customer emails
description: Learn how to add your Google, Tripadvisor or Facebook review links so eola asks every customer for a review after their visit.
---

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# Add review links to your customer emails

## Learn how to add your Google, Tripadvisor or Facebook review links so eola asks every customer for a review after their visit.

Review links put a one-click review button in the thank-you email your customers get after their visit. Every booking ends with a request for a review, without anyone on your team having to remember to ask on a busy day.

You can add up to three review links, for example your Google Business Profile, Tripadvisor and Facebook pages. Review links are available on every plan at no extra cost.

**Add your review links**

To add your review links, go to Toolset -\> Widget -\> Widget settings.

1. Scroll to Customer Review Links
2. Paste the URL of each review page into a Review Link field. You can add up to three
3. Click Save

That's it. From now on, every customer who books with you will be asked for a review after their visit.

**Add your own message (optional)**

You can also add a personal message to the thank-you email for each activity, rental or accommodation. It's a good place to say thank you or mention what's coming up next.

1. Open the activity, rental or accommodation
2. Go to the Details step
3. Fill in Post experience email under Customer comms
4. Save your changes

**What your customers see**

The day after their booking finishes, customers get a thank-you email from you. It explains that every review helps your business, followed by a button for each of your review links. For the most popular review sites, the button names the site, for example 'Review us on Google', 'Review us on Tripadvisor' or 'Review us on Facebook'. For other sites, the button uses the site's name from the link.

The email goes to the organiser and to every adult participant and guardian on the booking, not just the person who paid. It also suggests other things to book with you, to help bring them back.

About two weeks later, customers who haven't booked again get a follow-up email from eola with more things to do. It includes a link to leave a review, using your first review link.

**Good to know**

- Paste the link to your review page, not your website. eola won't save a review link that's the same as your website address
- Regulars who've had another booking with you in the last four weeks won't get the thank-you email after every visit
- Bookings that come from Pitchup don't get these emails

**Helpful tips:**

- Put the site your customers use most in the first Review Link field, as that's the one used in the two-week follow-up. For most businesses this is Google
- To find your Google review link, open your Google Business Profile and look for the option to ask for reviews. Google gives you a short link to copy
- Click each link before you save it to check it opens your review page
- If you'd like a hand finding the right links, contact our team at [**help@eola.co**](mailto:help@eola.co) and we'll be happy to help

**Related guides**

- [Understand your customers' marketing opt-ins](https://help.eola.co/understand-your-customers-marketing-opt-ins?hsLang=en)
- [Add Google Analytics to your widget](https://help.eola.co/add-google-analytics-to-your-widget?hsLang=en)
- [Add a Facebook Pixel to your widget](https://help.eola.co/add-a-facebook-pixel-to-your-widget?hsLang=en)

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